Privacy Policy
Your privacy and the security of your mental health information is our top priority.
Last updated: August 27, 2025
1. Information We Collect
We collect information that you provide directly and data automatically collected during use:
Personal Information
- Name, email, phone, DOB
- Profile preferences
- Payment and billing info
- Emergency contacts
Health Information
- Assessments, session notes
- Medication & treatment history
- Provider communications
Usage Data
- App usage & session logs
- Device & IP info
- Cookies & tracking tools
2. How We Use Your Information
Your information supports secure, personalized, and effective care delivery:
- Therapy & mental health services
- Progress tracking & reminders
- Provider communication
- Security, analytics, and platform enhancement
We never use your health data for marketing or share it with commercial third parties.
3. Information Sharing
Your data is shared only under these conditions:
- With Consent: e.g., sharing with your physician.
- Service Providers: Bound by confidentiality.
- Legal Requirements: If required by law or safety threats.
Mandatory Reporting
We must report cases like child abuse, elder abuse, or threats of harm.
4. Data Security
- End-to-end encrypted sessions
- Secure storage & backups
- Multi-factor authentication
- Routine audits & employee training
No system is completely secure, but we continuously improve our safeguards.
5. Your Rights
- Access, update, or delete your data
- Request a data export
- Limit or restrict processing
- Opt-out of non-essential messages
Contact us below to exercise these rights. We'll respond within 30 days.
6. Cookies
We use minimal cookies to enhance performance:
- Essential functionality cookies
- Usage analytics
- Preference storage
You can manage cookies via browser settings.
7. Children’s Privacy
We do not knowingly collect data from users under 18.
8. Contact Us
Anahtam
Email: anahtam.ai@gmail.com